Pilot John International opens ISO-accredited calibration lab in New Bern

Pilot John International has launched a new ISO/IEC 17025-accredited calibration lab in New Bern, North Carolina, with nationwide mail-in service and local drop-off for eastern North Carolina customers. The move expands the aviation supplier’s in-house calibration offering across multiple industries and adds online ordering and fleet tracking.

Why it matters: - The new lab gives aviation and industrial customers a single source for accredited calibration, traceability, and certificates. - Nationwide mail-in service can cut downtime for tools and test equipment that must stay in spec. - The launch adds an in-house calibration option from an aviation distributor that already serves airlines, corporate flight departments, military organizations, and general aviation operators.

What happened: - Pilot John International launched a new calibration lab in New Bern, North Carolina, for nationwide customers. - The lab holds full ISO/IEC 17025 accreditation. - The facility serves aviation, manufacturing, automotive, marine, energy, medical, education, and government customers. - The lab offers nationwide mail-in service and local drop-off in eastern North Carolina. - Pilot John International Calibration Services also opened online ordering and fleet management tools through a complimentary PJi account. - John Werner, president and CEO of PJi, said the company rebuilt the calibration experience around the lab.

The details: - Customers can order accredited calibration online in minutes. - The workflow is designed to let customers manage an entire tool fleet from one account. - The company says customers can track jobs like packages and receive plain-language status updates at every step. - PJi says the new lab removes common friction in the calibration process, including quote requests, day-long pricing delays, and certificate chasing by email. - The lab provides full traceability and certificates for every completed job. - Supported disciplines include electronic and electrical, torque and force, pressure and temperature, dimensional, and avionics or aircraft maintenance equipment. - Electronic and electrical capabilities include multimeters, oscilloscopes, and clamp meters. - Torque and force capabilities include torque wrenches to 500 lbf and load cells. - Pressure and temperature capabilities include gauges up to 10,000 psi, transducers, and thermocouples. - Dimensional capabilities include micrometers and calipers. - Avionics and aircraft maintenance equipment capabilities include testers, nitrogen regulators, and tensiometers. - Werner said customers can order it like a part, track it like a package, and avoid missed due dates.

Between the lines: - PJi is positioning calibration as a digital service, not a paperwork-heavy back office task. - The company is competing on convenience as much as technical compliance. - The in-house lab may deepen PJi’s role with existing aviation customers while broadening its reach into other measurement-driven industries.

What's next: - PJi says it is ready to take its first orders. - The company is likely to lean on the new lab as part of its broader aviation supply and service business. - Customers in eastern North Carolina can use local drop-off, while others can use nationwide mail-in service.

The bottom line: - PJi is turning calibration into a faster, more trackable online service while anchoring it in an ISO/IEC 17025-accredited lab.